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Mon-Sat 10:30 - 13:00 / 15:00 - 19:00
9 Doctor Nequi, AD500 Andorra La Vella / Av. Meritxell 44
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F.A.Q is the online presence of a brick and mortar store – Luxury Watches – in Andorra. You will find us here: . It is a prestigious retailer and official dealer of luxury watches and jewelry that specialize in offering a wide selection of authentic timepieces and fine jewelry from renowned brands.

Yes, when you purchase items from our physical store, you can enjoy virtually tax-free prices. We offer a significant tax advantage, generally between 15%-20% cheaper than mainland Europe prices.

If you find the same luxury watch or jewelry item at a lower price elsewhere, wich is unlikely, we will match or beat that price. Our commitment is to offer the best luxury value to our customers.

Absolutely! – Luxury Watches is an official retailer for all the luxury brands we carry. We source our watches and jewelry directly from the source, watch houses/brands and reputable suppliers, ensuring the authenticity and quality of every item.

Yes, we offer comprehensive watch and jewelry repair and service options. Our skilled watchmakers and expert jewelers are equipped to handle a wide range of repairs and services, including battery replacements, bracelet resizing, repairs and complete overhauls. You can bring your watches and jewelry to our brick and mortar store, and we will provide a detailed assessment and estimate for the required work.

Certainly! We have a luxurious brick and mortar shop where you can immerse yourself in our collection, try on exquisite watches and jewelry, and receive personalized assistance from our knowledgeable staff. Our store is located at, and we warmly welcome you to visit during our business hours. Supplementary Champagne and drinks are free.

We accept various payment methods, including major credit cards (Visa, Mastercard), PayPal, bank transfers and cash money. Whether you make a purchase online or at our physical store, you can choose the payment option that suits you best.

Yes, all luxury watches and jewelry purchased from – Luxury Watches -, whether online or in-store, come with their original manufacturer’s worldwide International warranty. The specific warranty period and coverage may vary depending on the brand and product. For any concerns or questions regarding warranty coverage, our customer support team will be delighted to assist you.

We have a customer-focused return and exchange policy. If you made your purchase online, and you are not completely satisfied with your unworn luxury watch or jewelry item, you can initiate a return within a specified timeframe (typically 14 days) from the date of delivery.

You can reach our dedicated customer support team by visiting the “Contact Us” page on our website or by visiting our physical store during business hours. We are committed to providing exceptional customer service and will promptly respond to your inquiries. If the business hours for any reason does not suit you, you can request a private appointment here: Appointment – Rarity Watches.

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